Microsoft Exchange vs Outlook: what’s the difference?

Microsoft is a single of the most popular e mail companies, and users can get a Microsoft e mail account by way of possibly Outlook or Trade Online. Although Outlook is a decent e mail consumer on its have, Trade Online subscriptions have a range of handy features for enterprises.

In this post, we’ll go over the key variations in between Microsoft Trade and Outlook and support you recognize the ideal option for your organization. We’ll also define the additional instruments offered in Microsoft 365 Small business Typical, a productiveness suite that includes a subscription to Trade Online.


Upgrading to an Trade Online subscription presents you entry to a range of features that are not offered with a cost-free Outlook e mail account. 1st, you are going to be ready to store up to fifty GB with Plan one or a hundred GB and endless archive storage with Plan two. People of Plan two can store their entire e mail heritage without the need of worrying about working out of place.

Although Outlook presents you the option to produce and take care of teams, Trade Online will come with considerably further instruments for collaboration and team firm. Admins can produce and share assets, contacts, or subgroups, and they have entire management around particular person and team permissions.

In addition, Trade Online Plan two delivers an additional layer of safety by way of info loss avoidance. Other than the pre-set procedures furnished by Microsoft, you can use procedures from impartial vendors or create your have based on your brand’s special needs and priorities.

Microsoft 365 will make it quick to connect e mail addresses to a personalized area, whilst this characteristic is not offered with Trade Online. Custom e mail addresses can make your brand name look extra professional, specially in contrast to the common

Trade Online admins can personalize a range of permissions for just about every particular person consumer. (Picture credit history: Microsoft)

Overall performance

Although Trade Online delivers significantly extra instruments than Outlook on your own, Trade Online users can however entry their accounts by way of Outlook, which has a very clear and professional design and style that will make it quick to uncover what you’re searching for. You can entry the Outlook consumer online or by way of cell applications on iOS and Android units. A desktop application is also offered for Microsoft 365 users.

On the other hand, the Trade admin heart can be significantly extra overwhelming for new subscribers. This dashboard has all the instruments you have to have to take care of your organization’s hosted e mail, but it may possibly take you for a longer time to get acquainted with its features and choices.

That said, Trade goes higher than and beyond Outlook when it will come to safety. Although Outlook basically filters spam email messages into the Junk folder, Trade Online Security is significantly extra adaptable. Admins can actively filter messages based on corporate procedures or govt regulations in purchase to be certain compliance throughout the firm.

At last, Trade Online allows subscribers to mail significantly larger sized messages than these supported by Outlook. Outlook boundaries particular person messages to a full dimension of just 20 MB, in contrast to 150 MB for Trade Online. Maintain in thoughts, nevertheless, that substantial attachments may possibly be blocked by the recipient’s e mail consumer.

Both of those Trade Online and Outlook users can entry their accounts by using the Outlook consumer. (Picture credit history: Microsoft Outlook)


Microsoft Help has quite a few detailed content on a vast range of widespread inquiries and troubles for Outlook, Trade Online, and a range of other platforms. You can also post inquiries to the support community, which is rather energetic.

Dwell support is offered for both Outlook and Trade Online users by way of a one-800 range or are living chat interface. Unfortunately, the web-site does not list any hrs or estimated wait times for cost-free users. Subscribers to 365 Small business get entry to 24/7 mobile phone and world wide web support.

The Microsoft Help site is an exceptional resource for both Outlook and 365 users. (Picture credit history: Microsoft )

Pricing and strategies

Microsoft’s branding is considerably unclear, as the Trade Online subscription is sometimes promoted as “Outlook for Small business.” That said, the Outlook application by itself is fully cost-free. Like any other e mail service provider, Outlook allows users to mail and acquire email messages, nevertheless cost-free users are constrained to 15 GB of e mail storage.

Trade Online subscriptions start at $4 per consumer per thirty day period with an annual motivation for Plan one, which will come with fifty GB of storage and primary instruments these types of as calendar/contact sharing and inbox management.

At $8 per consumer per thirty day period, Plan two adds a handful of innovative features, such as info loss avoidance and hosted voicemail. Together with increasing the most important mailbox storage limit to a hundred GB, Plan two delivers endless storage by using the In-place Archive.

At last, Microsoft 365 Small business Typical subscriptions are offered for $12.fifty per thirty day period. This system includes all features from Plan one, one TB of file storage, and entry to other applications, these types of as Word, Excel, and Microsoft Groups.

Trade Online subscriptions are offered from just $4 per consumer per thirty day period. (Picture credit history: Microsoft Trade)


Microsoft Outlook delivers extra than enough instruments for quite a few men and women and little enterprises, but there is no dilemma that Trade Online has a broader range of features. Irrespective of whether these instruments are truly worth the value relies upon on the dimension of your organization and your e mail needs.

Additional storage place, 24/7 support, customized e mail addresses, and info loss avoidance are just a handful of rewards of Trade Online. Supplied that strategies start at just $4 per consumer per thirty day period, Trade Online is an exceptional option for any organization that is not contented with Outlook’s features or storage limit.