Microsoft acquisition of Metaswitch aimed at carrier UCaaS

Microsoft plans to acquire Metaswitch Networks and give its organization conversation services to carriers as a result of Microsoft Azure. The announcement arrived significantly less than a month immediately after Microsoft concluded the acquire of Affirmed Networks, which created virtualized community software package that Microsoft will use as the infrastructure for Metaswitch items.

Microsoft declared the Metaswitch offer this 7 days. The organization did not offer economic aspects or disclose when it anticipated to comprehensive the transaction.

Metaswitch supplies what the field phone calls unified communications as a service. In typical, UCaaS providers will run their software package in their info facilities or third parties’, such as cloud providers AWS, Google Cloud and Microsoft Azure.

Metaswitch supplies telephony and group collaboration, and audio, video and world wide web conferencing employed by enterprises and speak to facilities. Its rivals involve Netrio, Cisco and FreeSwitch.

The Microsoft acquisition of Affirmed Networks — concluded on April 23 — gave the cloud supplier an Developed Packet Core. An EPC is a essential technologies for cloud providers that want to give their info facilities as a platform for carriers’ services, this kind of as UCaaS.

An EPC is essential because it is a framework for supplying converged voice and info on carriers’ 4G Prolonged-Time period Evolution networks. In the long term, EPC will become the underpinning for 5G networks.

Microsoft is not the only cloud supplier increasing its platform’s capabilities for carriers. AWS and Google are also on the similar route.

Microsoft and the other cloud providers have to have to operate with carriers because the latter is the primary channel for enterprise conversation customers. “MetaSwitch has hundreds of provider partners that are now prospective channels for Microsoft,” stated Irwin Lazar, an analyst at Nemertes Study.

Metaswitch has hundreds of provider partners that are now prospective channels for Microsoft.
Irwin LazarAnalyst, Nemertes Study

Microsoft could get its Teams collaboration software package into that channel by melding it with Metaswitch, Lazar stated. Cisco is executing a equivalent approach by rolling its Teams competitor, Webex, into the Broadsoft UCaaS product. Cisco acquired Broadsoft in 2018.

Metaswitch would also plug a gap in Microsoft’s organization communications portfolio. At the time the Microsoft acquisition is comprehensive, it will have Metaswitch’s conversation platform for speak to facilities.

On the other hand, Metaswitch’s speak to centre portfolio could put Microsoft in opposition with partners AudioCodes, Oracle and Ribbon Communications.

“I think Microsoft will not do anything at all to jeopardize lover associations,” Lazar stated. “But it will have to expend some time making sure that it does not seek to get organization absent from its partners.”