The London Inventory Exchange Group claimed on Thursday it was investigating a prolonged outage at its newly-obtained Refinitiv market facts unit.
The outage at Refinitiv’s Eikon platform for market rates started all around 0730 GMT. Subscribers who count on its facts for investing currencies and other belongings, claimed on Twitter they have been unable to access rates.
“We’re conscious of an situation disrupting our services to clients,” LSEG claimed in a assertion.
“We are currently investigating the lead to of the situation and operating tricky to take care of the issue. We apologise to clients for the disruption.”
LSEG finished its US$27 billion invest in of Refinitiv on January 29. Analysts experienced already expressed problems final month that integration prices will be heavier and deal with a longer period than experienced been expected.
Its shares have fallen 20 % so significantly this year.
“Clearly this early morning this is negative information for the group not to point out that clientele have been remaining substantial and dry with no investing and reduction of very important market facts,” claimed Securequity sales trader Jawaid Afsar.
Thomson Reuters, proprietor of Reuters News, has a 15 % stake in LSE Group. LSE shares have been up 1.07% at 08:59 GMT in accordance to rates on Yahoo.