IT’s New Window of Opportunity to Tackle These Top Priorities

Coming off the pandemic-driven disaster of the previous calendar year, IT organizations are poised for a frenzy of action and progress. Are they up for the endeavor?

It truly is critical initiatives in the months and years in advance search a great deal like they did pre-pandemic. Protected IT information and programs, act as a strategic advisor to the small business, speed up IT digital transformation, are between the major ones.

The variation, even so, in 2021 and beyond is that the timelines are accelerated and IT itself has a one of a kind window of chance to get things completed.

That’s in accordance to a new survey and CIO Agenda report by The Hackett Group, primarily based on a survey of CIOs and other IT leaders from close to three hundred enterprise organizations.

Picture: Elnur –

The report identifies 10 critical issues for IT organizations correct now, centering about 4 rising enterprise themes: persons, possibility, price tag, and digital acceleration. The obstacle for IT organizations will be just how to execute on so lots of vital priorities at the exact time.

Just as in past years, the initially critical IT initiative correct now is to safe IT information and programs, in accordance to the report. That’s even additional vital this calendar year because the possibility is greater than at any time with a vastly expanded remote workforce.

“Protection is No. 1,” claimed Richard Pastore, senior director for IT Research and a co-writer of the report. “It truly is table stakes. We are not able to do just about anything if we don’t make certain we have the security in put for mounting threats.”

Richard Pastore

Richard Pastore

That’s in particular genuine when corporate information is flowing from the safe place of work surroundings to so lots of unique dwelling networks and computer systems.  

The next critical IT initiative correct now, in accordance to the report, is for IT to act as a strategic associate of the small business. That’s not just about anything that’s new, in accordance to Christopher Essential, director of the IT Executive Advisory system and one more co-writer of the report.

Christopher Key

Christopher Essential

“IT organizations have been aspiring to that for a very long time,” he claimed. The pandemic and post-pandemic era has opened that chance for IT. Final calendar year IT acted as the heroes, enabling technology-led responses to the pandemic these types of as enabling remote personnel, automating procedures, and environment up chatbots. That will only continue on in the current calendar year.

For occasion, sixty three% of these surveyed claimed they have initiatives for this calendar year linked to greater visibility and access to information from supply chains and functions to make more quickly decisions and enhance enterprise agility.

“In the past, IT has experienced to foist itself on to small business stakeholders,” claimed Pastore. “This disruption of the pandemic created 2021 as a calendar year of adaptation and experimentation for companies, in particular in the industries where the entire world was turned upside down … IT now has an opening. Somewhat than owning to drive, they are becoming pulled into this position of strategic advisor.”

This is the instant that IT has been waiting for as the tables have turned. Now IT needs to be certain they are completely ready to grab that chance.

“If they miss out on this chance or they screw it up because they’re just not responsive or they’re not agile sufficient, or they are merely performing as gatekeepers and not advisors, then they’ve squandered a golden chance,” Pastore claimed.

Next on the listing of IT critical issues is aligning expertise and talent with altering small business needs. The Hackett Group report notes that the pandemic has normalized a remote workforce, and that’s offered lots of CIOs with a little something new — permission to employ talent from anywhere it occurs to be. The go to remote work is putting a greater concentration on collaboration applications to assistance ensure productivity and what The Hackett Group phone calls “innovate-from-dwelling” capabilities. In addition, there is certainly a greater will need for system automation to reduce guide dependencies. The survey uncovered that seventy three% of organizations cite this as a big initiative for this calendar year.

Rounding out the best 5 on the Hackett Group listing are No. 4, cultivate a buyer-centric, innovative IT society and No. 5, speed up IT digital transformation.

The Hackett Group report notes that in just the digital transformation acceleration a critical area is very likely to be migration to cloud-primarily based purposes to enhance resiliency and much better-help remote work. A complete twenty five% expansion is expected in this area. IT will also will need to concentration its endeavours inward to implement digital transformation to its very own procedures and functions.

All of these best 5 critical IT issues are best priorities, and they will assistance help IT organizations to realize the next 5 on the listing, in accordance to Essential.

The next 50 % of the listing is as follows:

  • Make improvements to IT price tag-effectiveness
  • Make improvements to IT agility
  • Modernize IT application platforms
  • Improve deployment of IT methods across the corporation
  • Lessen/stay clear of technology complexity

All these adjustments and initiatives will be taking place in an surroundings that is continue to undergoing alter and disruption. Of the survey respondents, forty one% claimed they be expecting small business situations will stabilize by Q2 2021, but 36% claimed it will acquire lengthier.

IT organizations’ achievement in these critical initiatives will be measured on a couple of KPIs, in accordance to Pastore. Very first, as the firm pursues a amount of alter initiatives, has it also remained stable and preserved continuity for the calendar year. 2nd, how has it progressed on its enterprise transformation.

“Those people are the two things that IT genuinely has to concentration its sights on,” he claimed. “What has to occur for IT to do well in these concentration areas?” 

For additional on IT enterprise issues, examine these:

8 Function From Dwelling Ordeals We Didn’t Assume Final 12 months

10 Incredibly hot IT Career Abilities for 2021

CIOs Brace for 2021: A Bumpy Ride With A lot of Opportunity

Augmented Analytics Drives Next Wave of AI, Machine Learning, BI


Jessica Davis is a Senior Editor at InformationWeek. She addresses enterprise IT leadership, professions, artificial intelligence, information and analytics, and enterprise software program. She has put in a career covering the intersection of small business and technology. Comply with her on twitter: … Look at Entire Bio

We welcome your feedback on this matter on our social media channels, or [contact us right] with concerns about the web-site.

Extra Insights